Frequently Asked Questions


Are all your staff qualified and registered?

All of the staff at ESP are qualified and registered with the appropriate professional bodies. See About Us for more details.


Do you need a referral to attend ESP?

No a referral is not required. We often work on referral from you your GP or Specialist but this is not essential


Do you work with the Enhanced Primary Care scheme?

Yes, we frequently work with the Enhanced Primary Care scheme. To make use of this scheme, you must first visit your GP who can initiate a plan to suit you.


Is privacy and confidentiality respected at ESP?

This is guaranteed at all times. We will only liaise with other health care practitioners with your specific consent.


What about access to ESP?

We are conveniently located on Market Street, just off Springvale road, Nunawading with good parking availability at all times. We are literally one minute from Nunawading railway station and one minute from bus connections to Forest Hill, Box Hill and Doncaster.


Do you have Hicaps and are you registered with the health funds?

Yes we are registered with the major health funds and use HICAPS. Payment by credit card or cash is accepted. To keep costs to a minimum we request payment on the day of treatment.


Are all your consultations on a one on one basis?

Yes, you are assured of our undivided attention at all times during your consultation at ESP. Our aim is to provide you with the highest quality of treatment to get you better as soon as possible, which requires you to receive our full attention



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